(Last updated: December 4, 2025)
This Privacy Policy describes how the website librairie-au-scriptorium.fr (hereinafter referred to as “the Site”), an online bookstore specializing in the sale of rare, antique, and second-hand books, collects, uses, and protects the personal data of its users. The Site is built using WordPress and WooCommerce technologies.
1. Data Controller
The data controller for personal data is: EI CALLEWAERT William
Email: au_scriptorium@outlook.fr
Phone: +33 6 28 55 20 02
2. Personal Data Collected
We collect various types of data when you use our Site:
2.1. Data Provided Directly by the User
- First name, last name
- Postal address (shipping and billing)
- Email address
- Phone number
- Payment information (processed via secure providers)
- Messages sent through the contact form
2.2. Automatically Collected Data
- IP address
- Browser and device type
- Navigation data (pages viewed, duration of visit, clicks)
- Cookies placed by WordPress, WooCommerce, and associated plugins
2.3. Order-Related Data WooCommerce collects:
- Products viewed
- Products added to the cart
- Purchase history
- Order notes
- Shipping tracking information
3. Purposes of Data Collection We use personal data for the following purposes:
3.1. Order Management
- Creation of customer accounts
- Processing purchases
- Product delivery
- Sending invoices and order confirmations
3.2. Site Improvement
- Performance analysis
- User experience optimization
- Fraud prevention
3.3. Customer Service
- Responding to inquiries via the contact form
- After-sales support
3.4. Marketing (with Consent)
- Sending newsletters
- Promotions and new product announcements
- Targeted campaigns
4. Legal Basis for Processing In accordance with the GDPR, the processing of your data is based on:
- Performance of a contract (purchases, deliveries)
- Consent (newsletters, non-essential cookies)
- Legitimate interest (site security, fraud prevention)
- Legal obligations (billing, accounting)
5. Cookies and Similar Technologies Our site uses:
- WordPress cookies (login, personalization)
- WooCommerce cookies (cart management, order tracking, viewed products)
- Audience measurement cookies (e.g., Google Analytics or equivalent)
A GDPR-compliant cookie banner informs users and allows them to accept or refuse non-essential cookies.
6. Data Retention Periods
- Order data: 10 years (accounting obligation)
- Customer accounts: Until deleted by the user
- Cookies: 1 to 13 months, depending on their purpose
- Newsletter subscriptions: Until unsubscribe
- Contact messages: Maximum 12 months
7. Data Sharing We never sell your data. Your data may be shared with trusted service providers necessary to deliver our services:
- Website host
- Secure payment platforms (e.g., Stripe, PayPal)
- Carriers (e.g., La Poste, Mondial Relay)
- Audience measurement providers (if enabled)
All these providers adhere to strict GDPR-compliant data protection.
8. Data Security We implement multiple security measures:
- HTTPS connections
- Regular backups
- Updates for WordPress, WooCommerce, and plugins
- Back-office protection
- Restricted data access
9. Your Rights (GDPR) You have the following rights:
- Right of access
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to object
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
You can exercise these rights by contacting us via the contact form.
10. Contact and Complaints For any questions about this policy or your personal data: 📧 au_scriptorium@outlook.fr
If you believe your rights are not being respected, you may file a complaint with the CNIL.
11. Policy Updates
We may update this policy at any time. The last update date is indicated at the top of the document.